Equipment fleet map without a tracker on every unit
Updated: 2026-05-22
Assistance Leagora builds fleet visibility from smartphone GPS captured when a customer starts remote video support — one consent-based snapshot per session, not permanent tracking on each asset. The interactive map auto-refreshes, supports group filters and search, and exports equipment data to CSV. Ideal for van fleets, internet boxes, and EV chargers where hardware trackers would be costly.
Two hundred rented vans, fibre boxes, or charging stations spread across a region — and management asks for a live map. Installing a GPS tracker on every unit adds hardware cost, battery maintenance, and privacy questions. There is another model: capture location only when someone actually needs help.
The cost of hardware trackers at scale
Trackers mean purchase price, SIM subscriptions, tamper checks, and replacement when units rotate out of service. For short-term rental or installed CPE, the economics rarely justify always-on geolocation.
Assistance Leagora uses the customer's smartphone at support time. You see where the problematic unit is when it matters — not a 24/7 breadcrumb trail.
How the map populates from support sessions
Each equipment entry has a unique QR code and link. When a user scans and joins remote video support, they can share GPS once after explicit consent.
The dashboard map displays recent positions with group filters — by depot, product line, or region — and search to find a specific identifier quickly.
Operational uses beyond a dot on the map
Combine map context with live video: the agent sees the installation environment and coordinates simultaneously. Share the pin via SMS, email, or WhatsApp for field dispatch.
Export equipment lists to CSV for inventory audits alongside map usage — workspaces, groups, and equipment stay structured in one platform.
When this model fits — and when it does not
Best for assets that customers or installers physically access during incidents: rental vans, home gateways, wallboxes, portable generators. You gain location at breakdown without tracking idle equipment.
If you need theft recovery on unattended assets, dedicated anti-theft GPS may still be required. Assistance Leagora complements that gap for support-driven location.
How Assistance Leagora helps
Fleet visibility without per-unit trackers relies on the core Assistance Leagora stack:
- Single GPS capture at browser session start with consent
- Interactive map with auto-refresh and group filters
- Search equipment by identifier across workspaces
- CSV export of equipment records
- QR codes and bulk print (A4/Zebra) for large rollouts
Expected results
- Cost : Skip hundreds of tracker subscriptions; pay from €25 excl. VAT/month (Start) or €40 (Business with GPS map).
- Field trips : Dispatch targets the actual incident site; fewer wrong-address visits.
- Customer satisfaction : Customers describe less friction — they already use their phone for support, not a separate tracking app.
Frequently asked questions
Is the map updated in real time?
The map refreshes as customers connect and share GPS during support sessions. It reflects active support locations, not silent background tracking.
Can we manage several hundred units?
Yes. Use bulk equipment creation, CSV export, group filters, and bulk QR printing for large fleets.
Which subscription includes the map?
GPS and the interactive map require Business (€40 excl. VAT/month) or Enterprise (€60 excl. VAT/month).
Do customers need an app?
No. They scan a QR code or open a link in the browser — connection in under 10 seconds.
See your fleet where breakdowns happen — not only where trackers allow. Upgrade to Business for GPS map features or start free with three devices to validate your workflow.
Start free trial30-second signup — 1 group and 3 devices included, no credit card required.